Privacy Policy

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

• • First and last name
• • Business or company name
• • Email address
• • Mobile or business phone number
• • State or states where your business operates
• • USDOT number and MC number
• • Vehicle or trucking-related information
• • Transportation compliance information
• • Permit or registration information
• • Information submitted through our website forms
• • Information provided during telephone calls
• • Information reasonably necessary to provide services you request

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, pages visited, referring website, and general website interaction information.

2. How We Use Your Information

We may use collected information to:

• ✔ Respond to inquiries and consultation requests.
• ✔ Provide transportation-related administrative and consulting services.
• ✔ Process permits, registrations, filings (such as IFTA, HUT, Form 2290, UCR), and applications.
• ✔ Provide transportation compliance guidance.
• ✔ Communicate regarding services you requested.
• ✔ Provide filing, permit, registration, USDOT, or MC updates.
• ✔ Schedule and confirm appointments.
• ✔ Provide customer support and resolve questions.
• ✔ Send essential administrative and operational notifications.
• ✔ Send SMS/MMS communications when appropriate express consent has been provided.
• ✔ Make telephone calls related to services you requested.
• ✔ Make promotional or marketing calls only when appropriate express consent has been provided.
• ✔ Maintain, optimize, and improve our website and client service quality.
• ✔ Detect, prevent, and mitigate fraud or system misuse.
• ✔ Comply with applicable legal, fiscal, and regulatory obligations.

3. SMS and Text Message Communications

Easy Truck Solutions LLC may send SMS/MMS messages only when the recipient has voluntarily provided a mobile phone number and has provided the applicable consent for the specific category of messages they choose to receive.

🛡️ 4. Mobile Information and SMS Consent

Easy Truck Solutions LLC takes the privacy of mobile information seriously.

5. SMS Opt-Out (STOP)

You may stop receiving SMS messages from Easy Truck Solutions LLC at any time.

Other commonly recognized opt-out keywords supported by our messaging platform include: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

After receiving an opt-out request, we may send one final confirmation message informing you that you have been unsubscribed. After that confirmation, no additional messages associated with that messaging program will be sent unless you later provide consent again.

6. SMS Help (HELP)

For assistance regarding SMS communications, reply:

You may also contact Easy Truck Solutions LLC directly using our customer service channels:

7. Telephone Calls

Easy Truck Solutions LLC may contact you by telephone when you:

• • Request information or consultation regarding our services.
• • Submit a website form requesting contact.
• • Are an existing client with active transportation filings.
• • Have an open permit, audit, or registration case with us.
• • Request an in-person or phone consultation.
• • Provide consent to receive calls.

When required by applicable federal or state laws (including the Telephone Consumer Protection Act - TCPA), Easy Truck Solutions LLC will obtain appropriate express consent before placing automated calls, artificial or prerecorded voice calls, or promotional telemarketing calls. Consent to receive marketing calls is not a condition of purchasing or receiving services.

8. Telephone Marketing Opt-Out

You may request that Easy Truck Solutions LLC stop making promotional calls to your telephone number by:

• 1. Telling one of our customer service representatives during a telephone conversation.
• 2. Calling us directly at +1 (862) 350-0159.
• 3. Emailing your opt-out request to: easytrucksolutionsllc@gmail.com.
• 4. Using any other reasonable method that clearly communicates your request not to receive future marketing calls.

An opt-out from promotional communications does not prevent us from contacting you when strictly necessary to complete a service you requested, respond to an inquiry, or fulfill legal obligations.

9. Call Recording

Certain telephone calls may be recorded or monitored for purposes including:

When applicable state or federal law requires notice or consent prior to recording, Easy Truck Solutions LLC will provide proper notice and obtain any required consent before recording begins.

10. How We Share Information

Easy Truck Solutions LLC does NOT sell your personal information.

We may provide limited information to trusted service providers acting strictly on our behalf when reasonably necessary to operate our business:

Service providers may process information solely as necessary to perform contracted services on our behalf. We may also disclose information when required by law, regulation, subpoena, court order, or when reasonably necessary to protect our legal rights, clients, or company.

11. Cookies and Similar Technologies

Our website may use cookies and standard telemetry technologies to maintain website functionality, analyze visitor traffic, diagnose technical errors, and optimize your browsing experience.

Automatically collected analytics data may include IP address, browser type, operating system, device type, pages visited, referring URLs, and access timestamps. You may modify your browser settings to decline or clear cookies at any time.

12. Third-Party Websites and Services

Our website may contain links to external websites, government agencies (such as FMCSA, USDOT, state DMVs, departments of transportation, or the IRS), mapping platforms (Google Maps), or payment providers.

Easy Truck Solutions LLC is not responsible for the privacy practices or content of external third-party sites. We strongly recommend reviewing their respective privacy policies before submitting any personal information.

13. Data Security

We employ industry-standard administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or unauthorized disclosure.

However, no electronic transmission, database, or Internet network can be guaranteed to be 100% secure. You are encouraged to exercise diligence when submitting sensitive information online.

14. Data Retention

We retain personal information for as long as reasonably necessary to:

• • Provide and finalize requested transportation consulting services.
• • Maintain required tax, commercial, and accounting records.
• • Manage ongoing client service relationships.
• • Preserve verifiable records of user consents.
• • Resolve legal disputes, prevent fraud, and enforce our agreements.

15. Your Privacy Choices

You may contact us at any time to request:

16. Children's Privacy

Our website and compliance services are exclusively intended for adult trucking professionals, commercial drivers, fleet operators, and business owners.

Easy Truck Solutions LLC does not knowingly collect personal information from children under 13 years of age. If we learn that personal data of a minor under 13 has been collected without parental consent, we will promptly delete it.

17. Changes to This Privacy Policy

Easy Truck Solutions LLC may periodically update this Privacy Policy to reflect enhancements to our services, changes in telecommunications carrier policies, or revised legal standards.

Updated versions will be posted directly to this page with an updated “Last Updated” date.